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Homeless Officer

Akton Recruitment
Wakefield, West Yorkshire
£18.00 per hour
Akton Recruitment

Homeless Officer


Job Role

To undertake homeless assessment casework and associated functions to enable the Council to meet its statutory responsibilities.

Key Outcomes/ Activities

To work as part of a duty team to ensure that all homeless people and potentially homeless people have had their circumstances fully assessed.

To explain to service users the process of making a homeless application, the reasons why detailed enquiries will be undertaken and possible outcomes and implications of such an assessment. To inform service users on how an outcome affects the way we can help them. This will involve managing difficult and challenging situations in a professional and safe way.

To inform and explain to service users where appropriate to do so, any rights of occupancy that they have and how their decisions relating to occupying/giving up such accommodation may affect their current and future homeless applications.

To interview homeless applicants and gather relevant information regarding their homelessness and to obtain permission from the applicant to make enquiries with third parties where it is necessary to do so.

To make relevant third party enquiries and obtain information to help establish eligibility, homelessness, priority need, intentionality and local connection. This could involve a variety of enquiries to private individuals, landlords, lenders, statutory and voluntary organisations.